Telmate, a company that provides services to inmates so that they can call and receive calls from friends and families, has many reviews on Consumer Affairs, a known review website.
Lawrence, from Worcester, Massachusetts, who is a verified reviewer and a verified buyer, gave them a one star review. He said that he used to think that Verizon had the worst customer service until he dealt with Telmate’s customer service. He said that he called them up to give them money but that they gave him a difficult time. He said that they deserve nothing at all and that giving them even one cent is too much. He said that when he tried to ask the guy on the phone to talk to his supervisor, the guy just blew him off.
William, from Bronx, New York, who is a verified reviewer, also gave Telmate a one star review. He said that they have told him that his refund had been issued but that he did not get this refund even after three months had passed. He called them back after thirty business days, and they told him that his refund was issued a week ago. He said that he did not get the money, and he says that they told him that he would have to send them his bank statement in order to show them that he did not get his refund. He told them that he would have to be an idiot to actually send them his personal bank statement, but they did not care. He said that he told them nicely that they might as well keep the money and that he would not use them again. He advises that you use another method, or if you do have to use them, that you only make small deposits to avoid the risk of losing a lot of money.
Kyana, of Victorville, California, said that they tell her the card is not accepted when she tries to make a deposit, but that they take the money anyway.
The story of the corrections officer who was indicted on corruption charges has caused a task force to look into the contracts that are placed between the prisons and the companies that provide the services. The task force said that it is about time that we ban no bid contracts.
McCrory and Epps owned GT Enterprise, and they were indicted for giving bribes to officials and for fraud. They sold GT Enterprise to Keefe Group. Keefe Group is another company that has contracts with many correctional facilities.
The Governor of Mississippi gave the task force the power to look into these things. He also gave some recommendations about which rules to put into place. Of course, it is true that if someone really wants to do something, they will do it. If someone really wants to break the law and be corrupt, they will do it. However, it is possible to make things harder for them. The task force is considering various new rules and regulations that would make it extremely difficult for anyone who runs one of these companies to do their corrupt deals anymore. They want everything to be as transparent as possible.
The Keefe Group has one of the six no bid contracts that the state wants to put up for bid contracts. It is not fair that some companies should have no bid contracts. There are many problems with this. When there are no bid contracts, that means that they essentially do not face any competition. They are able to do whatever they want, without fear of another company coming along and providing a service that is better than their own. That is why there are so many problems with the communication services in the prisons. The systems may be outdated, but the people who run them have no incentive to make them better than their smaller competitors’ systems. In addition, they can continue charging very high prices. They do not have any fear that a smaller company will come along and offer the same services at a lower price. If there was a bidding process, then they would be forced to offer a lower price and show how they are providing a better service for a better price.
The task force says that the state should investigate whether private companies should continue to run the facilities. The task force says that this practice, which started a few decades ago, has many flaws. If they are private companies with profits as their goal, then they will charge higher prices for lower quality products. It is not a good idea for us to allow that to happen.
Telecommunications is all around us and we as a people tend to use these services on a daily basis. On the other hand, the prison industrial system provides telco services as well as many more comfort features. This exclusive industry has changed its outdated approach for the better and by implementing new services, the crime rate within the system has drastically decreased. For people in the real-world, phone service is an afterthought, but if you’re behind bars, phone services are a high-quality commodity. Having the ability to speak to family and friends on a consistent basis really increases the moral of the individuals in question.
Telmate, an Oregon-based telco company, sits at the top of the ranks when it comes to inmate services. This company was incepted in 1998, and it has served numerous correctional facilities in the Pacific Northwest. As of today, Telmate provides its valuable services to more than 300 correctional facilities in Canada and the United States. This would include state DOCs, federal detention centers, city jails and the standard county correctional facilities. There is an estimated 2 million people who are incarcerated in North America and Telmate is doing its part to provide the very best of communications services. On top of that, the company has a long list of other valuable services such as tablet services, music, movies, video chat and games. There has been a lot of money that’s been put into each service as well as a lot of research.
Telmate’s mission is to create secure technology that benefits the inmates and the correctional staff. Security and safety is a top priority, especially when there are so many people that are crammed together in one location. These advanced security components are great for crime prevention, intelligence and operational efficiencies. Telmate has revolutionized the game one facility at a time and there doesn’t seem to be any slowing down.
IC Solutions is a trap and it is a game. They are the ones in charge, and they love the fact they can run wild in this particular situation. They know that people need them. Whenever the word need is thrown around, it is never a good thing. It means someone is in an uncompromising situation. Need and want are two vastly different things. IC Solutions is an inmate phone provider, which is supposed to allow the family, friends, and loved ones of inmates to chat with the inmate while they are in prison. It is part of their therapy in a way. This is not meant to pile on people behind bars, but a lot of them are very troubled and have a lot of issues. It is just the facts of life.
In many cases, they might be undiagnosed when it comes to a mental illness. Because of this, they need extra help and extra attention. They are not going to get that in prison. They are going to be scared out of their minds, and they are not going to know what to do or how to react to the situation they are in at the present time. They are uncertain about their future after prison. They know they have to stay in prison, but they want to know once they are out, they can stay out.
It will take time and the right people involved, but it can be done. People often go on speaking tours and talk about their time in prison and how it helped shape them into the person they are today. It is a learning experience for them. Granted, it is a hard one, but it is one they can learn from nonetheless. However, people are seeing how much more difficult IC Solutions is making it for them.
The Keefe Group is a family of companies serving correctional communities and all the inmates over which they have responsibility. All of the companies within the group seem to have one overall goal; to make life easier for everyone involved.
Facilities management is streamlined and simplified through its various services. For example, booking kiosks eliminate the need for handling cash during intake reducing workload and the possibility of human error. They also maintain integrity via a virtual cash drawer that is not manipulative. Inmate kiosks are designed to make facilities safer and more efficient. And The Keefe Group supports the hardware and software making it easy to add or delete the features needed for a particular facility. Investigative software streamlines operations by reducing time spent on cases because it works in conjunction with all services providing the ability to analyze activities and identify relationships and communication patterns. The group’s inmate phone system, the Enforcer, streamlines operations by providing continuous voice analysis as well as investigative tools of its own. The Enforcer provides for extensive call controls with call restriction options. Finally, the Offender Management Suite is an integrated system that allows for unified supervision from pre-trial to parole.
While simplifying facility management, Keefe Group services enhances the lives of inmates. The Secure Deposit service offers the friends and relatives of inmates a safe and secure way to get funds to them. The funds are guaranteed and posted in real time. Inmate kiosks called The Edge allows for the receipt of allowed photos and mail, place commissary orders, purchase media, submit grievances, read bulletins, request appointments, review phone charges and call history, and all of this can be done in Spanish or English. The only complaint seems to be the pricing of commissary products. Obviously, inmates feel the prices are too high. However, this may be due to the effort to make packaging as safe and “corrections friendly” as possible.
More detailed information can be found at www.keefegroup.com and at www. corrections.com/vendor/profile/3128.
The high rates for telephone calls being made from prisons are extremely bad for the inmates however it is also bad for those on the outside of the prisons, the perfect example is society as a whole. Through the use of phone calls made to loved ones, inmates that have a good line of communication with their families are proving to show a decrease in recidivism. The main purpose that officials work on with inmates is trying to teach them that the behavior have they have been participating in is considered destructive behavior.
In the past, for instance, during a 2012 endorsement, the Republication parties asked for a higher family-friendly policy which will help to also decrease the level of recidivism. This has a lasting effect on inmates as well as with society. The lasting effect is bad for society due to the lower levels of incarceration following an inmate being released from prison.
The hope is that through the use of government regulations, the hope is to limit the amount of money that people have to pay for the calls being made from the prison. The high rates of calls and the amount of money raised by the phone companies who are in charge of the contracts should be regulated so that families can keep in touch with one another.
For companies who are trying to help inmates and families, companies like Telmate, they are working to cut back on the amount of money that inmates have to pay for communication with their families. The cost of the calls being made by the prison should not mean that inmates families have to choose to purchase food for the family or pay to have access to the inmate. In this case, the inmate suffers as well as those who are on the outside.
Telmate will help you to remain in touch during the times when you are unable to visit your loved one behind bars. They will help you to be able to afford the calls as well as helping to ensure that the inmate is protected while on the phone by recording calls made and saving them on a cloud based platform.
IC Solutions is a company that does not deserve a dime of anyone’s money. As a prepaid phone provider for inmates, they have let people down time and time again. They have proven they can’t be trusted and they have proven they are scumbags. However, the hard part about all of this is what do people do? It is not like there are a ton of options out there for people that are looking to speak to someone behind bars. The prisons are often quite far from the location of their friends, family, and loved ones. They are stuck, and they don’t know what to do, as they are hoping IC Solutions will do the right thing. Having said that, they have proven they will not do the right thing under any circumstance.
If there is a right thing to do and a wrong thing to do, IC Solutions will do the wrong thing each and every time. If they didn’t let this parent speak to their child after forking over nearly one hundred dollars, there is no reason to believe they will be changing their ways in the future. If anything, they are only going to get worse. There is no telling what might be up their sleeve next and what tricks they will pull on their customers.
They are known as shysters in this industry and they are con men and con women. They look to rip people off and they come up with creative ways to do it. It is what they live for, what they love, and what they embrace more than anything in the entire world. They strive to do it, and they have a plan to attack. They are hunters in that regard. No one deserves to be hunted like this and in this fashion.
IC Solutions really needs a mental health examination when it comes down to it because there is no sane person that could be doing the things they are doing as a whole. Any other person would have a heart, a conscience, and some sort of sympathy and empathy for people out there. The fact that IC Solutions is unable and unwilling to do that, it shows they are operating on a different wavelength than the rest of us out there in the world. The rest of us would want to help someone when they are down and not kick him or her when they are down.
Instead, IC Solutions is frothing at the mouth and they are looking at this like they are vultures. IC Solutions is supposed to connect inmates with family, friends, and loved ones over the telephone while they are in prison. It is a prepaid service, so IC Solutions already has the money in their pocket. Since they have the money in their pocket, it begs the question of why they feel the need to do things like this. It is truly troubling, disturbing, and frightening to know a young adult is behind bars, scared out of his mind, and they can’t connect with their parents.
They need to be able to speak to their parents and know that everything is going to be OK in the end. They need that reassurance and they need to know that the situation is only temporary. They need to know they are going to come out of this and it will not define them for the rest of their lives. They will carry it with them, no doubt, but they can’t let it ruin their lives and hurt them in such a way that they never recover.
If you are a customer that is looking to IC Solutions for answers, you will only find heartache and pain. It is not something a company wishes to be known for, but IC Solutions does not care how the world views them. All they care about is money, and they wish to make as much of it as humanely possible. For them, the more money they make, the happier they are, which is why their website that talks about connecting people and bringing them together is just lip service. They don’t mean any of it. They are just telling people what they want to hear in the hopes of getting them sucked into the dangerous world of IC Solutions.It is dangerous because we are talking about human lives at stake. In this particular case, it is the life of a young adult.
Everyone needs help if they are in prison, but I would imagine that someone that is young would need even more help and more guidance in their battle to get out of prison. Every case is different, but a child is going to feel even more lost and confused. They need a parent to call them and help them through it. IC Solutions, which is prepaid, is happy to collect the money. It is one area they have figured out. However, they are not so good at allowing people the right to the phone call. This poor parent reported a loss of almost one hundred dollars and still no phone call. It is unfair and it is unjust. There is nothing right about that, as both the parent and the child are suffering. How is that bringing people together and how is that helping anyone out in the long run? It is making matters a whole lot worse.
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The Keefe Group is a nationally recognized provider of products and services to those inside the prison system. They offer clothing, phone services, electronics and other types of technology. The Keefe Group was founded in 1963, originally serving as a coffee bar in St. Louis, where it sold coffee to hotels all over the country. The company has now managed to raise one billion dollars annually each year. The Keefe Group’s main responsibility is handling the deposits made to inmates accounts.
As a provider of food and beverages to those inside the prisons, they found a way to package and serve food using pouches, because bottles and cans are not allowed in the prison as they could be turned into a weapon. The Keefe Group has become successful in the industry, thanks to its continued awarding of contracts from all across the country. It was recently brought to light the issue of contracts in Mississippi when a former Corrections Commissioner was indicted for corruption over awarding no-bid contracts to the Keefe Group. Because of that indictment the Governor ordered a taskforce be formed to find a way to fairly award these contracts to companies like the Keefe Group. Florida recently also started looking at their contracts and discovered corruption within the corrections department.
The Keefe Group has a monopoly on the industry, which gives them the power to win all of these massive contracts. The Keefe Group is helping revolutionize the criminal justice system by improving the prisoner’s experience. The Keefe Group provides a dose of comfort for those serving their time in the prison system. The Keefe Group is working to help reform prisoners. The Keef Group provides top-tier servicing to the prison systems, giving them full support of prison inmates, despite all the criticism.
The Keefe Group has been described as the pioneers of products and services that fit the requirements set by the prison systems across the country. The company has employed highly qualified and skilled staff. It continues to grow and expand its reach through the prison system. Keefe Group continues to put the wellbeing of prisoners as their top priority.