How Inmate Communications Promotes Harmony in Prisons

Facilitation of inmate communications is a mandate of every prison facility and a topic that has had many prison officials scratching their heads. Not only was the communication infrastructure expensive, monitoring of calls was a problem not to forget the below-par quality of the calls. However, this is a talk of the past as today the atmosphere around prison communications has improved immensely.


Today every incarceration facility understands that part of maintaining harmony within the inmates is ensuring they get connected to the family and friends. Thus the introduction of prison phone call services and also the sale of phone cards to inmates to facilitate their keeping in touch with loved ones. Once infrastructure was not an issue, the next mandate was to regulate prison call rates which were at an all-time high.


The Federal Communications Commission in America has taken upon itself the task of introducing a price ceiling to prison calls. Before this price cap making calls to and out of prisons was a nightmare with inmates and their loved ones being charge an alarming $14 a minute. But the FCC stepped in and introduced regulations, one of them being pricing a 15 minute call for at most $1.65. This not only eased things up for the inmates, but prison communication service companies had to rethink their strategies if they are to maintain profit margins.


Soon enough video visitation service was introduced into the picture, making things even better. It is certainly heartwarming to be able to smile back at your daughter or father as you hold a real time video conversation. Companies like Securus Technologies have taken it a notch higher by introducing prison to home video call services at any time of the day.


Inmate communications is at the core of maintaining harmony and order within incarceration facilities. For this reason, prison management is mandated to introduce affordable and quality communication services and always look for ways to improve such services, much to the appreciation of inmates and their loved ones.