There are two big corporations that lead the inmate communication industry; one company is Global Tel-Link and the other is Securus. Global Tel-Link is the one celebrating a milestone in the industry at the moment since it just released its new inmate communication platform. Securus released its platform a while back, but Global Tel-Link wanted to workout all the possible issues in BETA before actually releasing the system to its customers.
This was something that Global Tel-Link wanted to do for its customers for a very long time. Eric Gonzales, who is the company’s Executive Director of Product Management for Inmate Telephones at GTL was the spokesperson for this release.
He expressed his joy and the company’s excitement over the release while also stating the following:
“Today people expect to be able to access everything on a smartphone or a tablet, whether it’s shopping, banking, trading stocks, or even setting their thermostat. Now our corrections customers can operate and administer our inmate phone system from any location with any wireless device and have all of the same security they expect when accessing our system from within their facility.”
It seems like Global Tel-Link understood the growing hunger customers had for their services and needed to upgrade. Most businesses are taking advantage of the digital age. Everyone uses smart devices to communicate with loved ones. It is cost-effective and simply more accessible.
This new platform is set to take the entire industry by storm. Families are excited to talk to their loved ones using VoIP services or through video chats that will only help them feel closer to each other. Global Tel-Link hopes that this will encourage more families to stay connected and that it will aid in the overall rehabilitation of the inmates in the prisons where these individuals reside.