Already, the hassle of something going wrong, being arrested, going to court and being imprisoned can be a hugely tiring and traumatizing experience for inmates. However, it is also a very traumatizing and tiring experience for the loved ones of imprisoned people. It couldn’t get any more worse than that, right? Wrong! To make matters worst, people are barred from calling their imprisoned loved ones unless they agree to pay outrageous phone bills for not enough time. People who have not gone through the experience of being imprisoned or having a close loved one who is imprisoned may not understand this problem or may not think that it is of high priority. Another reason why people may not consider this to be a high priority problem is because of the fact that a negative stigma surrounds people who are imprisoned, as well as their families. People who are imprisoned are thought to “deserve” anything negative that comes their way. Any suffering that their families feel may be lightly shrugged off as being rightful consequences, or perhaps the faults of the inmates. Also, relatives of inmates may be stigmatized as being “trashy” and undeserving. In reality, they are just innocent individuals who happen to know people close to them who are imprisoned.
Global Tel-Link is a company that relies on these negative stigmas that the general population believes in order to price gouge the enlightened ones who have imprisoned relatives or friends. They provide expensive phone service for prisons and jails so that people can call their imprisoned loved ones. There can be a whole, legitimate argument written to demonize Global Tel-Link. However, Global Tel-Link is only part of the problem. Jails and prisons are the ones who choose phone companies. They choose based off of which company they can squeeze the most kickbacks from. This encourages phone companies to put the most price gouging, unethical practices in place.