The Keefe Group: An All Inclusive Vendor

The Keefe Group is a family of companies serving correctional communities and all the inmates over which they have responsibility. All of the companies within the group seem to have one overall goal; to make life easier for everyone involved.

Facilities management is streamlined and simplified through its various services. For example, booking kiosks eliminate the need for handling cash during intake reducing workload and the possibility of human error. They also maintain integrity via a virtual cash drawer that is not manipulative. Inmate kiosks are designed to make facilities safer and more efficient. And The Keefe Group supports the hardware and software making it easy to add or delete the features needed for a particular facility. Investigative software streamlines operations by reducing time spent on cases because it works in conjunction with all services providing the ability to analyze activities and identify relationships and communication patterns. The group’s inmate phone system, the Enforcer, streamlines operations by providing continuous voice analysis as well as investigative tools of its own. The Enforcer provides for extensive call controls with call restriction options. Finally, the Offender Management Suite is an integrated system that allows for unified supervision from pre-trial to parole.

While simplifying facility management, Keefe Group services enhances the lives of inmates. The Secure Deposit service offers the friends and relatives of inmates a safe and secure way to get funds to them. The funds are guaranteed and posted in real time. Inmate kiosks called The Edge allows for the receipt of allowed photos and mail, place commissary orders, purchase media, submit grievances, read bulletins, request appointments, review phone charges and call history, and all of this can be done in Spanish or English. The only complaint seems to be the pricing of commissary products. Obviously, inmates feel the prices are too high. However, this may be due to the effort to make packaging as safe and “corrections friendly” as possible.

More detailed information can be found at www.keefegroup.com and at www. corrections.com/vendor/profile/3128.