In the interest of fairness, I must admit I’m not all that familiar with inmate communication providers. I’m very familiar with IC Solutions, however, the inmate prepaid phone provider. I know all about them from reading up on them and doing my homework. I’ve never used them and never had to use them, but I know what they are all about from reading links like this one. There are plenty of other links out there, as mentioned, and the fact they come in such high volume only illustrates what is wrong with the company and the issues they have in allowing inmates to communicate with friends, family, and loved ones.
If you have ever been down your luck or had a bad stretch in your life, you know the importance of surrounding yourself with people that understand you, love you, and are there for you. They are vital. Even though I’ve never been in prison and I’ve lived a good, clean life, I’ve had dark days where I’ve felt down and out about myself. I know a phone call or someone coming in and being there for me can work wonders and really make a positive impact on my day. It is the same for an inmate.
They have beaten themselves up 100 times over what they have done and the fact they are in prison. They know this, they live with it, and they will carry it with them for the rest of their lives. However, it does not need to define them. It is a small part of who they are, and if they get the proper help, they can get on the right track. It is why I wish another inmate phone provider existed for those inmates and their families. I know they could sure use it.