GTL Concern with The Proposed FCC Regulation

Global Tel link (GTL) articulated its concern and dismay about the Federal Communications Commission’s (FCC) impact on their last order putting in place new regulations for the Inmate Calling Services (ICS) commerce. These new rules establish fees and rates for intra-state calls. The rules also short commissions and discourage facility administrator payments.

These steps create instability in the industry. Many small jails will be threatened financially. Consecutively, GTL has now sought fair representation to have the order reviewed by FCC. GTL foresees this plan as short-sighted because the future of small jails is compromised.

According to the Consumer Affairs, FCC may hurt families and inmates in their decision. These are the people they want to help. While the rates will be low, they may end up with no phone services or low-quality phone services. For this reason, telling the universe that security, technology, and commissions can be met under regulations is a naïve predicament. This regulation defies common sense and the records of FCC.

I financial tsunami is created by FCC’s last order in the industry. This law preserves the largest overhead costs and reduces the sustainable service costs for services. This impact cripples service providers and forces them to cancel contracts. Many families and inmates will be left without these services. In a recent report by Top Class Actions, a class suit against GTL’s unfair rates is on process.

GTL brings affordable phone service and high-end technology to inmates, facilities, and families in America. GTL states that it has committed its services to provide comprehensive and sustainable solutions to reduce consumer costs.

The industry is willing to negotiation. They worked hand-in-hand, collaboratively with Clyburn and their staff to seek a suitable outcome for the policy. However, FCC has turned a blind eye to the 10-year track record of the company. GTL has always advocated for a suitable approach towards reducing calling rates. FCC continues to ignore the role and contribution of GTL in the inmate industry. To read more, check out


Global Tel-Link’s PR Spin On The Latest FCC Regulation Is Hilarious

It’s always hilarious to me to see what kind of public relations large companies try to spin when they become regulated. Recently, the FCC has mandated a certain rate for telephone calls made from prisons. Now that might seem like a silly thing to you but there’s a lot of money to be made off of telephone calls coming in and out of prison facilities.

Prisons offer contracts to private companies in order to provide communication services to inmates and their families. It’s not like the capitalist market on the outside of the prison where you have plenty of options to provide you with phone services. Inmates must use the telephone services provided to them by the prison and the cost is put on their families. One company with hilarious PR spin is called Global Tel-Link, which makes over $500 million per year on these calls.

The FCC is now suppressing the price of a long-distance and interstate prison calls. This is obviously going to cut into the profits of Global Tel-Link and it is evident in their PR spin. Before the regulation, Global Tel-Link was drawing national scrutiny for charging exorbitant telephone call rates, as much as $1.50 per minute. This could cost the family of a prisoner over $300 a week to talk to their loved one. Watch this YouTube video that explains this even further.

The reaction of the telecommunications giant was hilarious. They sent their PR guy to tell news outlets that the company was disappointed in the shortsighted regulation handed down by the FCC, saying that it may disproportionately affect smaller prisons. They said that call quality may suffer, which is hilarious because if you Google the company you’ll see that call quality is already terrible. They used a bunch of flowery language to say that their disapprove of the regulation that protects prisoners and cuts into their profit. Good. Read more on Prisontalk forums.


The High Call Rates in Prisons Regulated

Inmates need to communicate with family and friends. How do they communicate, though? For inmates to communicate, they must make calls home. Communication has however been challenging because of the rising call rates. According to Eric Markowitz on 06/30/16, the families of inmates in the U.S pay up to $1 to talk to their relatives locked behind bars. The Federal Communications Commission came in to save this situation by regulating the call rates. The inmate’s communication industry primarily controlled by private firms focused on harvesting profits instead of making life in prison easy for prisoners. Notably in June, the call rates rose yet again.

Connie Pratt, a sixty-three-year-old woman from California, Chico, whose thirty-three-year-old son is behind bars for correctional purposes interjected she hoped that Federal Communications Industry would lower the prison call rates. But on June 20th, she realized that the call rates appreciated supposedly on the day they were to depreciate. Connie, the physically challenged woman, was devastated given the fact that she spends $900 monthly because of her disability. The fifteen minutes call rate bill rose from $7.20 to $9.77.

For all inmates in America, communication goes through private firms. Due to monopoly contracts, a call per minute costs $1. Hence, a fifteen-minute call would cost up to more than $15 which is too high for the families. According to the reports, the high call rates were also due to revenue sharing deals with sheriffs. Mignon Clyburn, who is a federal regulator at the FCC, admits to the high call rates being the biggest market failure he has seen. The FCC voted for a program dubbed ‘rate caps’ in October 2015, meant to charge inmates and their families. The price caps program by Federal Communications Commission to interstate calls applies to local phone calls only. If a prisoner made a phone call from Nevada to California, it would be monitored and charged on the rate cap making it cheaper.

The Federal Communication Commission’s Order Receives Opposition from Global Tel. Link.

Global Tel Link is a competent and experienced provider of technology services to the inmate communication industry. The firm has ten regional divisions across the United States, and its main offices are located in Reston, Virginia. The company provides high-quality services, which include security and integrated commission solutions. The products and services that it provides are based on inattentiveness, and therefore, the customers get the best for their money. Many organizations in America believe in its technology, and it is contacted to serve the District of Columbia, thirty-three law enforcement institutions, and thirty-three facilities that are under the maintenance of counties. GTL is also depended on by about fifty percent of the prisoners in the United States for its communication technology. Visit to view GTL’s company profile.
The Federal Communication Commission recently passed an order that intends to change the rules that govern the inmate communication sector. Global Tel. Link is greatly against this new rules that aim at significantly cutting the charges of making inter and intrastate calls as well as the money that is paid to the administration of the prisons. The company argues that the FCC order is short-sighted, and it will lead to volatility in the industry hence most of the small prisons will be adversely affected. Watch the YouTube ad about GTL for more info.

The new order by the FCC was arrived at without consulting the major players in the industry, and therefore, GTL is striving to ensure that it gets reviewed by the judiciary. The company is dedicated to offering outstanding services to its customers and has been an active advocate demanding a fair regulation of inmate calling rates. It collected information that could be useful for the process but was rejected by the commission. The firm is currently mobilizing stakeholders of the ICS to help in overturning the FCC order, which might lead to poor services in the industry due to the new unsustainable rates.



FCC Rate Caps for Prison Phones Being Challenged

The Federal Communications Commission is attempting to cap the rates inmates and their families are charged for making phone calls. For years the rates charged have been astronomical compared to phone rates outside the prison. The main reason rates are so high for prison telephone service is, the fees and commissions the prisons charge the carriers. They typically give phone service contracts to the company that offers the highest commission or fee. This fee along with numerous others are passed on to the inmates and their families.

Existing rates have been as high as 89 cents per minute, before the fees. The inmate communication process has led to many illegal cell phones within the prison system. Although, there are currently rate limits being put into place, the FCC has not eliminated the kickbacks that service providers pay to get prison contracts. Some carriers claim that these commissions can range as high as 96 percent of the total amount collected. This practice continues to push overall phone rates higher. Many are calling for a ban on these charges, however, it seems that the most important aspect of the high rates is being ignored. The FCC’s current stance on the commissions is that they “strongly discourage them.”

There are currently all kinds of legal challenges to the proposed new rate limits. Many are claiming that the FCC has no right to regulate the rates carriers can charge for service. Service providers claim that the current rate caps will create financial instability in the industry and further hurt inmates and their families. Under current conditions, ,it appears that the rate argument will continue for some time.