Enjoy Superior Correctional Services With The Keefe Group

Customers have the option of superior inmate calling features with the Keefe Group which will cost them less than competitor prices. Being a member of the American Correctional Association gives them credibility with their customers and offers them the highest standard in inmate packaging and services. You can get name brand food products and products with ingredients for all skin types. Enjoy premium calling options with your loved ones in a correctional facility. Family’s of the ones locked in a correctional facility have complained about the rising costs of inmate calls. The Keefe Group provides a reliable solution to inmate calls for a fraction of the cost of their competitors.

The Keefe Group provides services unmatched by other big names including services that eliminate the need for third party authorization and more. You can speak to a friendly customer service professional for more details on services and products. They will give you the option of ordering many services discreetly over the phone or give you access to their official website. You never have to leave home and this features is a favorite among out-of-state and disable residents. Customers must be legal adults over the age of eighteen and have a valid checking or debit card to order services and products.

Keefe Group Products & Services

Inmate Voicemail

Enjoy the inmate voicemail feature which allows inmates inmates to receive and retrieve messages. They receive an inmate access code that allows them to check their messages. You can call them at anytime and tell them about the progress of other loved ones. Inmates have said, this feature makes them feel independent and helps them prepare for a life outside of the correctional facility.

Remote Visitation

If you’re disabled, you can visit the ones you love over the internet for a one time processing fee, each time you remotely visit your love ones in a correctional facility. You must have access to the internet and a compatible device to download their application.


Global Tel-Link Is Only Part of The Problem

Already, the hassle of something going wrong, being arrested, going to court and being imprisoned can be a hugely tiring and traumatizing experience for inmates. However, it is also a very traumatizing and tiring experience for the loved ones of imprisoned people. It couldn’t get any more worse than that, right? Wrong! To make matters worst, people are barred from calling their imprisoned loved ones unless they agree to pay outrageous phone bills for not enough time. People who have not gone through the experience of being imprisoned or having a close loved one who is imprisoned may not understand this problem or may not think that it is of high priority. Another reason why people may not consider this to be a high priority problem is because of the fact that a negative stigma surrounds people who are imprisoned, as well as their families. People who are imprisoned are thought to “deserve” anything negative that comes their way. Any suffering that their families feel may be lightly shrugged off as being rightful consequences, or perhaps the faults of the inmates. Also, relatives of inmates may be stigmatized as being “trashy” and undeserving. In reality, they are just innocent individuals who happen to know people close to them who are imprisoned.

Global Tel-Link is a company that relies on these negative stigmas that the general population believes in order to price gouge the enlightened ones who have imprisoned relatives or friends. They provide expensive phone service for prisons and jails so that people can call their imprisoned loved ones. There can be a whole, legitimate argument written to demonize Global Tel-Link. However, Global Tel-Link is only part of the problem. Jails and prisons are the ones who choose phone companies. They choose based off of which company they can squeeze the most kickbacks from. This encourages phone companies to put the most price gouging, unethical practices in place.

Read more: http://www.prnewswire.com/news-releases/global-tel-link-gtl-issues-inaccurate-press-release–securus-corrects-inaccuracies-300264749.html

Top prison communications firms make killing, while families are crushed by costs

Global Tel Link is the nation’s largest prison communications provider. Like it’s arch nemesis, Securus Technologies, the company has grown up over the last decade. Both companies have generated billions of dollars per year in revenues and both have changed hands among high-flying hedge funds multiple times in recent history. GTL recently handled over 300 million phone calls in one year and reported that it had paid out over $500 million in commissions to the penal institutions where it does business. The prison calling industry has become big business.


But not everyone in reaping the windfall. Throughout the country, there are still hundreds of thousands of families who are forced to shell out extreme amounts of money, just to stay in touch with their incarcerated loved ones. In one example, a mother of two was paying well over $2,000 per year in phone charges, so that her sons could have their father in their lives. But even after having paid so much, her children were scarcely able to talk with their father more than once a week. And her story is far from the worst.


In Arizona, inmates pay some of the highest phone rates in the country. The state average for outgoing phone calls is more that $1 per minute, an incredible sum of money, many times what the free market rates would be for similar services. Opponents of the current calling regime say that because inmates are literally a captive market, these companies and the prisons that employ them are charging monopoly prices, clearly in contravention of various anti-trust laws.


In summer of 2016, the Prison Policy Initiative and other advocacy groups presented essentially this same argument to the Federal Communications Commission. They argued that the rent seeking that was being seen throughout various states was extremely harmful to inmates and their families and that it was only being made possible by the total monopoly that the companies enjoyed on calling services within any given prison. The FCC agreed. It passed new regulations that would have capped all prison phone rates to just $.21 cents per minute.


Within hours, GTL and Securus Technologies were taking action. They jointly filed a motion for an injunction against the FCC in a D.C. circuit court. The presiding judge agreed that the FCC had hastily promulgated the new regulations, without duly considering the implications they would have on the market as a whole. The judge issued an injunction, ordering the FCC to show cause before the court. The plaintiffs argued that had the regulations gone through, much of the prison calling system in the United States would have been put in jeopardy, placing at risk the ability of up to half of the nation’s inmates to have any access to phones at all.


But hard-line law-and-order types, such as Joe Arpaio, have a point when they say not to commit crimes if inmates and their families don’t like paying the going rates. The hard truth is that, in modern America, no one sympathizes much with the incarcerated.


In Louisiana, Angola prison shows phone rates can work for everyone

Angola is the state of Lousiana’s largest state prison. The sprawling complex is one of the largest of its kind, taking up more than 28 square miles in Eastern Louisiana. Modeled on the Southern farm prison idea, the facility has long been nearly self-sufficient, similar to Parchman Farm in Mississippi and other similar Southern prisons.


In keeping with the long tradition of Southern prisons being self-sufficient, Angola has mostly grown its own food and covered its own costs with prisoner labor. While the practice of Southern prison self-sufficiency has garnered a great deal of negative attention for its excesses, such as those documented by Michelle Alexander in her book “Slavery by Another Name”, the system has some decidedly positive effects. One of the most notable is that many Southern prisons have had to rely minimally on taxpayer money.


This penchant for self-sufficiency extends into all facets of the daily operations at Angola. Prisoners are expected to be employed in a vocation. These include attending to the prison’s farming activities or working in the shop. But the prison also earns revenues from its phone systems. For every call that inmates place, Angola takes a 70 percent cut. The rest is left for the prison phone system provide, Dallas-based Securus Technologies, to go to operational costs and a small profit.


But even if such a large commission seems like an extraordinary amount to take from every dollar that inmates spend on phone calls, the inmates probably don’t notice. That’s because the prison phone system’s operator, Securus, has been able to keep the average per-minute cost of phone calls down to just $.15 per minute. At these rates, most of Angola’s inmate population can afford to stay in nearly daily contact with loved ones, a possibility that is much more than a mere convenience for the inmates,


One of the hardest aspects of incarceration in the United States isn’t the burden it imposes on the inmates. They’ve been duly convicted in a court of law, often for terrible crimes. But there are often innocent family members whose lives are torn apart by a father being incarcerated for a lengthy sentence. It has been estimated that in the United States there are more than 3 million children of prisoners who, as a result of their parent’s sentence, are being raised in single-mother households.


Sociologists have identified this group of children as being among the most at-risk youths in the country, for every major negative life outcome that there is. Without a father in the home, these kids are more likely to drop out of high school, become habitually unemployed and most tragically, pursue a life of crime, following in their fathers’ footsteps and ending up in and out of prison for the remainder of their lives. This tragic consequence is one of the collateral costs of a prison population that exceeds that of any other nation on earth.


However, technologies deployed by companies like Securus are changing that. With truly cheap phone calls, Securus is proving that the prisoners, their families and the facilities themselves all can walk away happy.


FCC Caps Put In Place And Families Are Hoping For Some Relief

Families often spend close to $500 a month to communicate with their imprisoned loved ones. This creates hardships between the inmates and the families because of the expensive rates the prison communication industry charges. At one time, communications was a lucrative business to be involved in within the prison systems. But in the fall of 2015, the FCC stepped in and placed a rate cap on all prison related phone calls and stopped the add-on fees that was incurred on each call.


Families often went without just so they could communicate with their loved ones that are imprisoned. They had to make a choice between necessities and communications and necessities was what they chose to do without. The FCC manage to get the cost per minute down to 11 cent. But two major prison communication companies, Securus Technologies and Global Tel*Link, sued the FCC stating that the FCC disregarded the cost of providing the communication for the prison systems. This lawsuit put the rate caps on hold and the new rates wasn’t put into effect til 2016.


The co-lead for the Campaign For Prison Phone Justice, Steven Renderos stated that he was disappointed in the new, higher rates the FCC accepted. But remains hopeful that the new rates will start soon. This is somewhat great news because all calls made either locally or nationwide will be put under a standard set of rates. These new rates are still considered more affordable even if they are a higher rate than the year earlier.


During the same month that the FCC vote was made, Hillary Clinton had stated they would not accept any monies from prison lobbyist or anyone affiliated with the prison system. But before Clinton’s vow, she had accepted a small donation of $300,000 from a similar group.




The Overcharged Bill of Communication



Not every family can afford the communication price of some penitentiaries and prisons around the world. It is no recent news that prisons use the communication service to profit a lot from the inmates and their desperate attempts to have a decent contact with their families. Of course, this is not a rule that describes 100% of the facilities: Those that use a third-party communication provider service, with guaranteed security and transparency, usually maintain a relatively ethical price on the phone service.


This reality is harsher than many people think. There are hundreds of families that end up spending thousands of dollars on communication just to have regular contact with their family member that is incarcerated. Sometimes, it’s a fairly bad communication system.


There is also the other side of the spectrum. Companies like Securus Technologies Communications are developing ways for inmates to utilize a smartphone app from the agency to directly contact their families without having to clog the telephone waiting line. Of course, not every correction agency is willing to stop the profit that the traditional phone system brings, but the technology exists.


This sad truth is usually truer for families that can’t afford to visit their loved ones in prison. Sometimes, countries and borders separate them, and there’s nothing they can do besides calling the agency.


Robert Richardson, with a 60-year sentence at Louisiana State Penitentiary, speaks about how it’s the only way to maintain contact with his kids and his beloved wife, even though they are throwing away a significant chunk of the family’s income.


The communication industry, however, has a bright future ahead for families that want to maintain contact with their relatives and friends. More and more, law enforcers and the legislative sector are paying attention to these kinds of overbilling, and companies that provide communication systems are finding new ways to improve the communication while making welcome changes for both sides.


The Fight for Affordable Prison Calls

Every week, without fail, while Ulandis Forte was incarcerated he would speak with his grandmother, Martha Wright. As the years wore on, he realized that other inmates did not make or receive as many calls as him. In fact, Forte observed that inmates over time tended to communicate less with the outside world. While this could be for a number of reasons, it wasn’t until his grandmother, a middle-class retiree, told him how much of a financial burden the calls truly were, yet she refused to limit contact with her grandson. Instead, she reached out to the DC Prisoners’ Project and began seeking legal action, spearheading a group that brought about a class action suit against inmate phone companies and the Corrections Corporation of America, according to The Verge. In 2001, the lawsuit stagnated once a judge decided the petitioners would need to seek change with the Federal Communications Commission (FCC). However, this did not stop Wright and fellow supporters. They called upon the FCC to limit rates to $0.20 a minute for cross-state debit calls and $0.25 for collect calls. It wasn’t until Mignon Clyburn was appointed as interim chairwoman of the FCC in 2009 that the tides began to turn. She saw the struggle as another provocation against the poor and sought to change it. That same year, the commission passed new laws limiting collect calls to $0.25. Of the FCC’s decision, Clyburn said, “This all began with one Washington, DC grandmother, Mrs. Martha Wright, who spoke truth to power in 2003, and reminded us that one voice can still spur a movement and drive meaningful change”. Upon being released after almost 20 years, Forte credits his seamless reintegration to the contact he was able to maintain with family during his incarceration.



Securus Technologies Receives Approval of Efficient Internal Control and Security

Securus Technologies, national provider of correctional facilities technology continues to build its reputation and integrity by allowing a third-party, an independent accounting & auditing firm complete a thorough and detailed evaluation. The firm also performed testing of internal controls, transactions, and other activities at Securus. The inmate telecommunications provider is the only provider in the industry to attain Service Organization Control Certification issued in an American Institute of Certified Public Accountants Statement. It is the responsibility of an inmate technology provider to meet the needs of correctional institutions, including security and public safety with call management systems. SOC I reports give providers, inmates, families, and correctional facilities a peace of mind concerning security.



The Statement of Service Organization Control Certification validates Securus call management systems are secured and safe. It proves the systems accurately control, manage and process call records and recordings for security and investigation. Such information and investigative activities must rely on high technology management products. CEO of Securus, Richard Smith said in a PR Newswire news release that the SOC I Certification sets Securus apart from other inmate telecommunications providers because of the third-party review of their security and operational controls. He also said, during the certification process, all Securus Associates and accuracy of job performances were tested.




Securus Technologies is the leading civil and criminal justice technology provider in the U.S. The company provides services to nearly 3,400 law enforcement institutions in 48 states. Securus has 30 years of experience in the inmate telecommunications industry, offering inmate self-service, communication, information management, investigation, public information, and emergency response products and services. Richard A. Smith serves as Chief Executive Officer and runs the company’s daily operations. He ensures Securus maintains ethnical practices with their clients, consumers and the incarcerated.

Misconduct, Bribery, and Extortion allegations against Keefe Group

Keefe Group comprises of Keefe Supply Company, Keefe Commissary Network, Access Securepak, Access Corrections, IC Solutions, and Advanced Technologies. Keefe Group specializes in supplying snacks, clothing, telecommunications, software solutions, technology, and personal care products to correction facilities. Since its inception 1975, Keefe Group has been a leading supplier of goods and services in correctional facilities across the US.

Bribery allegations

Keefe Group provides a spectrum of services and products to prison facilities across the United States. Apparently, it is alleged that Keefe Group issued bribes to several correction facilities to operate canteens inside prisons. In Gainesville, two businessmen admitted having paid bribes to Keefe Group officers working in Florida Prison. Joseph Deese was charged and found guilty of bribing James Cosby, the former Corrections Secretary a Keefe Commissary Network. Moreover, Edward Lee was also found guilty of bribing Cosby to connect him with the correction facilities executives. It is alleged that Cosby asked for a bribe to introduce the two businessmen to Keefe Group officers. The agreement was that Keefe Group officers would allow them to operate a canteen in the correction facilities. As such, Cosby and Clark had to resign to pave the way for the investigations.

In 2009, prisons regulatory agencies published an article calling upon anyone with corruption, bribery, exploitation, and poor services claims against the Keefe Group to present their evidence. Complainants were asked to compile concrete evidence that would help convict the Keefe Group for breaching the code of conduct. However, people believe that Keefe Group enjoys state protection and therefore it would be difficult to have them charged. In the search for evidence, complainants have been going to prisons in the US to find reliable evidence that links Keefe Group to bribery allegations.

In July 2013, friends and families of Florida Prisoners filed a petition seeking revocation of the contract signed between Keefe Group and FDOC. According to the Dispatch News article, the petitioners claimed that Keefe Group canteens exaggerated food prices at the Florida Prison. Conversely, FDOC was accused of not considering other vendors with lower prices than Keefe Group. Also, Keefe Group is accused of providing machine-made food to the prisoners without taking into account its health implications.

Read More: http://kingfish1935.blogspot.com/2014/11/prisoners-are-money-keefe-404-million-g.html

IC Solutions Is Repugnant

Everyone likes to spend a lot of time on Google, as they learn a lot of information that can be useful for them. When it comes to doing business with a company, they want to know the kind of company they are getting in business with and what can be expected. No matter what type of company is out there, people are sure to find a bad egg in terms of reviews. Some people just enjoy giving out negative reviews and they do it on a frequent basis. However, most people have published honest, well-thought out and insightful reviews on a business or a company.

In the case of IC Solutions, someone can go back five years and come up with reviews from the Pissed Consumer website, which is a website where people can report about how they have been ripped off and warn other people about it, so the same thing does not happen to them. It is a great website, and it is much needed in our current times. It lets people know what they are getting into it, so they are not caught off guard. The reviews for IC Solutions, the inmate communications provider, are pretty straight forward.

They talk about all of the fraud and all of the issues with the company and there are many of them to speak of, to say the least. First and foremost, they do not deliver when people have already paid for the service. They even double charge (http://www.al.com/news/index.ssf/2015/06/the_high_cost_of_a_phone_call.html) the customer as well, so they collect people’s money and then they go into hiding when it is time to do something about it on their end. Those ties into the bad customer service I was speaking of, as they just throw a bunch of lies at the customer but the fact remains: they can’t speak to the inmate.