Securus Technologies Receives Approval of Efficient Internal Control and Security

Securus Technologies, national provider of correctional facilities technology continues to build its reputation and integrity by allowing a third-party, an independent accounting & auditing firm complete a thorough and detailed evaluation. The firm also performed testing of internal controls, transactions, and other activities at Securus. The inmate telecommunications provider is the only provider in the industry to attain Service Organization Control Certification issued in an American Institute of Certified Public Accountants Statement. It is the responsibility of an inmate technology provider to meet the needs of correctional institutions, including security and public safety with call management systems. SOC I reports give providers, inmates, families, and correctional facilities a peace of mind concerning security.



The Statement of Service Organization Control Certification validates Securus call management systems are secured and safe. It proves the systems accurately control, manage and process call records and recordings for security and investigation. Such information and investigative activities must rely on high technology management products. CEO of Securus, Richard Smith said in a PR Newswire news release that the SOC I Certification sets Securus apart from other inmate telecommunications providers because of the third-party review of their security and operational controls. He also said, during the certification process, all Securus Associates and accuracy of job performances were tested.




Securus Technologies is the leading civil and criminal justice technology provider in the U.S. The company provides services to nearly 3,400 law enforcement institutions in 48 states. Securus has 30 years of experience in the inmate telecommunications industry, offering inmate self-service, communication, information management, investigation, public information, and emergency response products and services. Richard A. Smith serves as Chief Executive Officer and runs the company’s daily operations. He ensures Securus maintains ethnical practices with their clients, consumers and the incarcerated.

Global Tel-Link Hopes new Inmate Telephone Platform will Bring Families Closer

There are two big corporations that lead the inmate communication industry; one company is Global Tel-Link and the other is Securus. Global Tel-Link is the one celebrating a milestone in the industry at the moment since it just released its new inmate communication platform. Securus released its platform a while back, but Global Tel-Link wanted to workout all the possible issues in BETA before actually releasing the system to its customers.


This was something that Global Tel-Link wanted to do for its customers for a very long time. Eric Gonzales, who is the company’s Executive Director of Product Management for Inmate Telephones at GTL was the spokesperson for this release.


He expressed his joy and the company’s excitement over the release while also stating the following:


“Today people expect to be able to access everything on a smartphone or a tablet, whether it’s shopping, banking, trading stocks, or even setting their thermostat. Now our corrections customers can operate and administer our inmate phone system from any location with any wireless device and have all of the same security they expect when accessing our system from within their facility.”


It seems like Global Tel-Link understood the growing hunger customers had for their services and needed to upgrade. Most businesses are taking advantage of the digital age. Everyone uses smart devices to communicate with loved ones. It is cost-effective and simply more accessible.


This new platform is set to take the entire industry by storm. Families are excited to talk to their loved ones using VoIP services or through video chats that will only help them feel closer to each other. Global Tel-Link hopes that this will encourage more families to stay connected and that it will aid in the overall rehabilitation of the inmates in the prisons where these individuals reside.


Securus Technologies Granted Five New Patents For Inmate Communications Technologies

Securus Technologies, a leading inmate communications provider, received five new patents from the United States Patent Office in the last four months. According to Securus Chairman and Chief Executive Officer Rick Smith, the company leads the industry in the number of patents that they hold, which is up to 248 now. Smith credits Securus’s software developers and research and development team for coming up with solutions to better serve their law enforcement clients, according to a PRN Newswire press release.


Securus’ new patents include technology that selects advertisements that will play on inmate’s tablets and an exclusive means of electronic communications between inmates and people outside the facility. Another new patented technology allows the covert recording of images and video on an inmate’s communications device.


Securus is proud of their advanced solutions for jails and prisons, so much so that the company asked outside counsel to hire intellectual property consulting firms to compare Securus’ patent portfolio to other companies in the same industry. Three independent firms, that did not know who they were working for, agreed that Securus’ patent portfolio was the strongest. The company’s patent portfolio includes inmate telephone service, video calling, voice biometrics and more. In fact, Securus holds more patents than the entire rest of the industry combined.


FCC Proposes to Increase Caps on Inmate Phone Calls

After mere decades of playing a tug of war with the prison system’s communications leaders, Securus Technologies and (GTL) Global*TelLink, the FCC (Federal Communications Commission) has finally adapted a proposal to raise the caps on inmate phone calls from prison.

The bold decision of Tom Wheeler, Chairman of the FCC to put forth this proposal is quite the opposite of what the FCC (Federal Communications Commission) has been fighting for all of this time.

In fact, the FCC has garnered a vast amount of advocacy for the efforts they have tried to make in order to lower the caps and to make telephone communication from inmates to families much more affordable.

All the FCC has ever wanted is to propose rates that are “reasonable, and fair” in order to foster inmate relationships with their loved ones and families.

This does not come as much surprise considering the trouble the FCC has gotten into lately with their push to change the way inmates are charged for calls made from jail.

But, instead of lowering the cap they have been thwarted into an agreement to alter the previous cap between 11 cents and 22 cents to 13 cents and 31 cents in order to avoid more costly court battles and constant legal issues.

It is tragic and sad that the FCC has no choice but to succumb to the two inmate communications giants who claim that lower caps on inmate phone calls will significantly cut into their profits.

However, most would agree that the communication companies are just disregarding the bigger issues at hand so that they can continue to monopolize and earn higher commissions off providing their services to inmates in the American Prison System.

Since this decision of the FCC, an article posted on this topic at states that some prisons may nix the ability of an inmate to make phone calls, period. Those that want to do this claim that inmate phone calls made from jail are not a right,but are just a mere privilege.

For now, we will have to see what sort of controversy this stirs up and wait to see how it all pans out until the proposal is addressed on August 4, 2016.