Global Tel Link (GTL) is a leading provider of integrated technology for facilities across North America. The firm has its headquarters in Reston, Virginia. GTL offers its services to more than 50 percent of the inmates nationally, including 33 state departments of corrections, the District of Columbia, and 33 of the largest city facilities. Through their services, GTL connects prisoners with people and help with their rehabilitation. The company’s solutions align with recognized corrections’ best practices.
Last year, GTL expressed its concerns about the new regulations affecting the Inmate Calling Services (ICS) industry. The Federal Communications Commission (FCC) proposed new rules that established caps on rates and fees for calls made within the state and outside the state. GTL promised to seek judicial review of the FCC’s order. The new rule would likely lead to financial instability in the industry. Moreover, many small jails are likely to suffer from insufficient telecommunication services.
In a report published by PR News, GTL Chief Executive Officer, Brian Oliver, said that the decision of the FCC would cause serious harm to inmates and their families. He continued by saying that the lower per-minute rates would lead to poor phone call quality and bad phone services. Oliver stated that the FCC’s actions were profoundly naïve. In the long-term, the proposed regulations would lead to an increase in overhead costs and cancellation of contracts between prisons and telecommunication providers.
Oliver stated that his company was willing to collaborate with other service providers in the industry and the FCC. He lamented that he felt betrayed by the FCC because they turned their back on their partnership. GTL has always advocated for a balanced approach that would address fees, rates, and commissions. Oliver concluded by saying that GTL would continue to seek a fair outcome that would work for all parties involved. For more information, watch the YouTube video that discusses the alleged wrong doings of GTL.